Product builder

Builder of AI-native systems that orchestrate real-world behavior at scale.

Co-founder & CPO of Aktana (acquired by PharmaForceIQ, 2025). 15+ years building AI products that move enterprise behavior — now Head of Product at PharmaForceIQ. Named to PharmaVoice 100 Most Inspiring in Life Sciences.

Pioneer of Next-Best-ActionAI Context Layer ArchitectAI Storyteller
the structured-context thesis live

In an AI-saturated world, the durable advantage is not the model — it is the structure, continuity, and governance of the context the model reasons over.

Aktana·PharmaForceIQ·PharmaVoice 100·BCG·Intuit·University of Melbourne
the centerpiece

Ask Derek

Start a conversation, or pick a prompt below.

systems & proofs

Systems shipped, behavior moved.

Pioneering Next-Best-Action

How AI replaced static segmentation in life sciences

$1B+
script lift · 350+ brands
FIELDEMAILDIGITALMSLWEBEVENTHCPCONTEXTEXPLAINABILITYWhy this action:Switched payer last weekREASON SURFACED · REP CAN OVERRIDE · OUTCOME LEARNS

Tactic Genie

Strategy planning as a generative search problem

Weeks → Hours
strategy compression
5 SEGMENTS · STRUCTURED ASSETSS1S2S3S4S5GUIDANCE + CONSTRAINTSGoals · MLR rules · Market access · Channel policiesAIAI-GENERATED JOURNEYS · PER SEGMENTS1autoS2autoS3autoS4autoS5autoWEEKS OF MANUAL AUTHORING → HOURS OF AI GENERATION

The AI Context Layer

The substrate every answer engine needs

0 → 1
in flight at PFIQ
AI CONTEXT LAYERDigital AffinityKnowledge NexusOrchestrated OutputsMCP · PROVENANCE · GOVERNEDENDEMICUpToDate · DocCheckNON-ENDEMICWeb · LLM searchBRAND AGENTSBrand chat · copilotCRM AGENTSVeeva · SalesforceONE CONTEXT · ANY ANSWER ENGINE

Optipresent

From data → understanding → decision → impact

Days, not Quarters
interactive AI-native storytelling at PFIQ
RAW DATAAISYNTHESIZE+ CODE VISUALTHE SO-WHATEmail lift in priority HCPsis outpacing field.EMAILFIELDInteractive · AI-generated · in-narrativeATTENTION → UNDERSTANDING → DECISION → ACTIONCYCLE TIMEQuarters of analysisDays to decision

AI4Kidz

The same flywheel — engagement, data, insight, decision — kid-shaped

Same Loop
new surface · kids · parents · providers
STRUCTUREDCONTEXTENGAGEMENTKid plays · earns ticketsDATALogs as a by-productINSIGHTStructured artifact for providerDECISIONMeds · ABA · routineSHIPPEDTixbehavior coachingMixprescribed sessionsEdventurespersonalized stories
timeline of influence

Three eras. One thesis.

Era 1 · 2013–2018

Building next-best-action systems

0→1

Founded Aktana. Designed the first NBA platform purpose-built for life sciences engagement.

Era 2 · 2019–2024

Scaling AI adoption globally

350+ brands

Reached >50% of top 20 pharma. $1B+ in script lift. Named to PharmaVoice 100.

Era 3 · 2025–Present

Acquisition and acceleration

Acquisition

Aktana acquired by PharmaForceIQ (2025). Now Head of Product, redefining workflows with AI — building agentic AI for life sciences and AI for kids.

writing

Notes from the field.

Follow on LinkedIn
in the news

Press, quotes, and recognition.

background

Trajectory in one page.

Two decades across consulting, strategy, and AI-native product. The throughline is the same problem in different surfaces — orchestrating real-world behavior over a shared, contextual substrate.

Derek Choy

AI-Native Product Executive · San Francisco Bay Area

Roles
Nov 2025 – Present
Head of Product
PharmaForceIQ
2013 – 2025
Co-Founder & Chief Product Officer
Aktana (acquired by PFIQ, 2025)
2008 – 2012
Co-Founder
IncentAlign
2007 – 2008
Strategy & Business Development
Intuit
2005 – 2009
Consultant
Boston Consulting Group
Education

University of Melbourne — B.Sc. Computer Science · LL.B (Honors) Law

Honors

PharmaVoice 100 Most Inspiring People in Life Sciences (2019) · Frequent contributor in industry trade press

Working with
Generative AIReinforcement LearningAgentic SystemsMCPNext-Best-Action / ExperienceOptichannel OrchestrationOptipresent StorytellingProduct-Market FitAI-First Prototyping0→1 BuildingGTM StrategyCross-functional LeadershipP&L Oversight
contact

Let's talk.

Less an inbox, more a doorway. Here's what's open and the cleanest way in.

Brainstorm & build

With other product builders, AI engineers, and founders thinking through agentic systems, the AI context layer, and category creation. Trades and provocations welcome.

Advise & be advised

Mentoring goes both ways. Especially open to early-stage AI-native teams in life sciences and family software — and to learning from people building in adjacent domains.

Speak & on podcasts

On agentic AI, NBA → NBE, attention engineering, AI in regulated industries, and the AI4Kidz thesis. Happy to keynote, panel, or come on as a guest.

PharmaForceIQ inquiries

If your team wants to see the AI Context Layer, Knowledge Nexus, or optichannel orchestration in action — or just talk through the post-Aktana platform direction — I'll connect you with the right people at PFIQ.